FAQ

Frequently Asked Questions

When will my order ship?

The below processing days are a safe zone, however, processing days can take less depending on our workload. 

Fishing Shirts & Clothing

Please give 2-3 business days to process your order and 5-10 business days for standard delivery straight to your door.

Canvas Art

Please give 3-5 business days to process and print your order and 5-10 business days for standard delivery straight to your door.

 

What is your return policy?

We are committed to making all our clients happy with their inspirational pieces! 

You may cancel or amend your order free of charge if the order has not already been processed or already delivered. Please contact us as soon as possible to see where your order is at. 

Fishing Shirts & clothing

We will accept returns 30 days of receiving it. Once we receive your parcel, your refund will be issued if the items meet the return conditions below. You can return your clothing to the return address provided by Empowered Empire. Please note you will just need to cover the postage cost. 

Please ensure the clothing items meet the Return Conditions

1. Items returned must be unused, with the original packing. We can not accept returns on items that have been worn, damaged, washed or altered in any way.
2. Items with non-returnable marks and free gifts can’t be returned.
Canvas Art

Due to the diversity and size of our offering, we do not pre-print or inventory any stock, so every piece is printed-on-demand and made custom to order. Since we do not warehouse or hold inventory, we are unable to accept returns and swap out one piece of art for another, so we cannot provide refunds, credits, or replacements except in the event of damage prior to the product arriving with our valued customer. In the event that a piece arrives damaged, we ask that a photo of the damaged unit is sent to our Customer Care team, and will produce and send a replacement at no charge.

 

 

Where are products made?

Garment & Canvas designs are designed in-house by our lead graphic designer in Australia. 

Clothing

We are partnered with trusted Australian and International manfucturers. Garments are manfufactured by both and you can find this information in the description of each garment.

Current international supplier is located in China. Australian supplier located in Perth, WA. 

Canvases

Our canvases are printed and manufactured  in New York City.

Canvas Measurements

Canvas measurements displayed on our website are estimated measurements. Please see below for a more accurate estimates on Canvas sizes:

Square Canvas
Website size (cm) Accurate (cm)
90×90 91.4×91.4
40×40 40.6×40.6
30×30 30.5×30.5
20×20 20.32×20.32
Panoramic Canvas
Website size (cm) Accurate (cm)
60×120 61×121.9
50×100 50.8×101.6
40×80 40.6×81.3
Rectangle Canvas
Website size (cm) Accurate (cm)
90×135 91.4×137
75×100 76×101.6
60×90 61×91
50×75 50.8×76.2

Who do I contact for Enquiries?

Email: grow@empoweredempire-old.com.au

Phone: 0402 207 325

Open Mon.- Fri. 09:00 a.m.- 3:00 p.m.  AEST

Wholesale or reseller offers

If you would like to become a reseller, please contact us! 

Email: grow@empoweredempire-old.com.au

Phone: 0402 207 325

Open Mon.- Fri. 09:00 a.m.- 3:00 p.m.  AEST

Motivaltional & inspirational gifts

To Encouraging growth through empowering pieces